Quality Swimming, Swim Lessons Boca Raton: Baby, Infant

Online Registration

Absence and Make-up Policy
Boynton Beach Customers
Emails
Monthly Tuition Fee and Payment Policies
Parental Supervision
Photographs & Videos
Swim Diapers
Weather

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POLICIES AND PROCEDURES


Please take the time to review our policies. This entire policy must be strictly enforced in order to meet our commitment of providing timely, quality service to all of our customers.

REGISTRATION

An annual registration fee for each student is due with the first registration of the calendar year. The registration fee is $25 per student, $75 maximum per family. Any registration fees paid after October 1st will be extended through the following year. We reserve the right to change or cancel any class that does not fill.
 
Monthly Tuition Fee and Payment Policies

Tuition for group lessons is $75 and for private and semi-private lessons is $200. This is based on a 4-week month and will be adjusted for extra days that fall on your swim day or for any holidays (for example, if there is a 5th week on the day that you swim, you will be charged $93.75 instead of $75 for a group class). 

Credit and debit card customers will be automatically charged on the 15th of each month for the following month. Any family that wishes to not put their credit card on file must make payment by the 5th of the month for the following month in order to avoid being dropped from the schedule. 

If your check is returned to us for any reason, a $25 fee will be charged to your account; payment is due immediately upon notification. 

All registration fees and tuition are due at the time of enrollment and are nonrefundable.

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Weather

If it is raining at your home or office, please do not assume that it is raining at the pool. We do swim in the rain, but not if conditions are dangerous. We cancel our lessons in 30 minute increments and we will do our best to contact you. If you have not heard from us, it is best to arrive. You may call us to check the status of your lesson by calling (561) 487-8276, then choose Prompt 2 for Weather Updates. If you choose to not come to your lesson because of bad weather and we are not cancelled, we will not reschedule the lesson.

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Absence and Make-up Policy

We do not encourage make ups because make ups affect the integrity of the class. It is very important to try to attend your regular scheduled class which is the best possible learning environment for your child. However, we realize that it is sometimes impossible to attend your regular schedule class. In order to meet our commitment of providing timely, quality service to all of our customers, we must strictly enforce our policies. Please do not ask us to make exceptions. 

 

  • One makeup class for each class per week per month period may be scheduled. Additional makeups may be scheduled for $5. 
  • Makeup lessons will be honored for one month. 
  • Absences may not be credited to the next month’s tuition. If two or more lessons have been cancelled due to weather and are less than one month old, you may request a credit to your Quality Swimming account to be used the following month. 
  • We DO NOT guarantee the same teacher, time or student ratio for group lesson makeups. Special makeup classes may be created as needed. 
  • Makeups cannot be rescheduled. We DO NOT makeup a makeup. You may attend our Family Fun Swim with teacher supervision if you are not able to schedule a makeup class that suits your schedule.

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Prolonged Absences and Holidays

If you know in advance that your child will miss a number of lessons, or if your child will be out for an extended time due to illness or vacation, we recommend that you suspend your lessons. The remaining balance will be held on your Quality Swimming account for 3 months. If this 3 month period occurs during the QSI Winter Break, it will be extended to 4 months. No refunds will be issued. If you suspend your lessons for any reason, we cannot guarantee the same swim schedule or instructor when you are ready to return. We will do our best to accommodate you; however, some instructors and certain hours are difficult to get.

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Swim Diapers

If a student is not toilet trained or toilet trained for less than 6 months, he/she must wear a disposable swim diaper and an approved cloth swim diaper to assure a double layer of protection. The cloth swim diaper must pass the two finger test (if 2 fingers can be inserted under the elastic in the legs and waist, the swim diaper is too large and the child will not be permitted in the water). Disposable swim diapers alone do not pass the Board of Health Code for public pools. Swim diapers are available for purchase through us at our locations.

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Parental Supervision

Please do not let children enter the pool area until the teacher calls them. All children must be supervised by parents when not in the water.

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Boynton Beach Customers
 
  • If you are a JCC member or have purchased a daily pass from the Front Desk, you may swim in the lanes, not the shallow section, during your children’s lessons. 
  • JCC members and customers that have purchased a daily pass may swim in the shallow section after swim lessons. We prefer that children do not have free swim until after their lesson. If you are not a member or have not purchased a daily pass, only the customers registered with Quality Swimming may enter the pool. 
  • When no lifeguard is on duty, the pool is closed to recreational swimming. The only swimmers in the water when the lifeguard is not on duty are those participating in a swim lesson or swim team.

     

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Photographs& Videos 

 

Photos and videos are occasionally taken at Quality Swimming and are used for Quality Swimming’s publicity purposes and on social media such as Facebook and YouTube. Please indicate on your registration form if you would not like your child’s photo or video used.

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Emails

We email our customers regularly with information, newsletters, upcoming events and promotions.

Please email qualityswimming@qualityswimming.com to add your email address in our database.

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3 Convenient South Florida Locations: 5601 Regency Lakes Boulevard, Coconut Creek 33073 -
8500 Jog Road, Boynton Beach 33472 - 10085 Yamato Road, Boca Raton 33498
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